Help UNIQLO Help

  1. Help
  2. /
  4. /
  6. /

Q. I am having problems registering an account

Here are some things to consider when registering an account:

1. Address: If your address is long we would kindly ask you to use both address fields to complete your full address. Should you enter a work address, please ensure to include the company name.

2. Post code: Entering spaces and/or symbols may result in an error. Please enter your post code without spaces or symbols.

3. Phone number: Entering spaces may result in an error. Please enter your phone number without spaces.

4. Password:
- Your password must be between 8 to 20 characters in length.
- Your password must contain a combination of letters and numbers, symbols are excluded. [ex.] u1n2i3q0.

If you still encounter errors while completing the registration form, please contact us and provided us with the following:

- Date/time you tried to register.
- A screenshot of the registration form (showing your address and any error messages).
- Email address you would like to register with.

Was this information helpful?

If our FAQ's did not answer your question or you have any feedback.
Please contact our friendly customer care team via chat.
To allow us to improve our services we would appreciate your feedback regarding this information/article.
(Please note:
This is for feedback only and not monitored by our Customer Service team)