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Q. Returning your order

Please note, we are unable to offer exchanges for orders returned via post. It can take up to 15 working days from your returning the item(s) to receiving your refund.

If you would like to return your online order, please access to the return portal here and complete your return.
 
Returning your online order in store?

We do not accept returns of item(s) purchased online in our UNIQLO stores, ONLY exchanges are allowed. Should you wish to return and receive a refund of your online order, please follow the steps set out here.

If you have a faulty item, please do contact us and we will be happy to help.

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