If you return the items in a physical store in Denmark, you can ONLY make an exchange except for purchases paid with Paypal, Klarna and Apple Pay.
Unfortunately, we can not process any exchange for items sent back by postal mail, therefore, the item must be returned and an automatic refund will be processed. If you want to receive the item in another color or size, you must make a new order. Please note:
we will charge a 19 DKK return fee. For further information click here
If you would like to return your online order, please access to the return portal here
and complete your return.