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Q. Will I be refunded the full value of my order?

Your refund will be issued to the original payment method used to place the order. Shipping costs are not refunded unless your items are faulty, or your order is cancelled under the distance selling laws. Please see cancellation rights section for further information.

Please note: we will charge a 19 DKK return fee. For further information click here.

Should you have used a discount code with a threshold value and the returned items make the remaining order value fall below this threshold; the amount refunded will be minus the value of the discount code.

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