Q. UNIQLO APP Trip to Japan Prize Draw - Terms and Conditions (Arigato Festival)




UNIQLO APP Trip to Japan Prize Draw


Short Terms

Open to residents of the Netherlands, Spain, Germany, France, Belgium, Luxembourg, Sweden, Denmark, Poland and the UK (including England, Scotland, Wales and Northern Ireland), aged 18 or over, who have downloaded the UNIQLO APP and scanned it at checkout when completing a transaction in stores between 22.05.25 and 01.06.25.

This is a combined Promotion for all the ten countries mentioned above. From all eligible participants, 3 winners will receive return flights for two people from their home country to Tokyo, Japan. The prize also includes return transfers from the hotel to the airport, and 5 nights’ accommodation at a 4-star hotel in Ginza.

By entering the Promotion, all participants will be deemed to have accepted and be bound by the below full terms and conditions.


Full Terms & Conditions – Customer Promotion

By entering the Promotion, all participants will be deemed to have accepted and be bound by these terms and conditions. All entry instructions form part of these terms and conditions, which shall prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials.

Promoter: Uniqlo Europe Ltd, 103-113 Regent Street, London, W1B 4HL.

Participant: Uniqlo customers participating in this Promotion.

1. Eligibility: The Promotion is open to residents of the Netherlands, Spain, Germany, France, Belgium, Luxembourg, Sweden, Denmark, Poland and the UK (including England, Scotland, Wales and Northern Ireland), aged 18 or over, excluding the Promoter’s employees and their immediate families, its agents and anyone professionally connected with this Promotion.

Participants will enter into the prize draw when scanning their UNIQLO APP membership ID at checkout in stores between 22.05.25 and 01.06.25 by following this process:

Customer scans their app during the raffle period

Within 3 days a customer receives a push notification containing a google form asking them to enter their member ID if they wish to take part in the raffle

They manually enter their ID and tick a box confirming they agree to T&Cs

The winner is randomly chosen from the list of customers who have opted-in via the Google form

2. Promotional Period: The Promotion is available from 22.05.25 to 01.06.25 in the Netherlands, Spain, Germany, France, Belgium, Luxembourg, Sweden, Denmark, Poland and the UK (including England, Scotland, Wales and Northern Ireland).

3. Entry Instructions: To enter the Promotion, participants must have downloaded the UNIQLO APP, opted-in to notifications in App settings and scanned their Membership ID at checkout when completing a transaction in stores between 22.05.25 and 01.06.25.
  • No entries from agents, third parties, syndicated entries, or those made using methods such as computer macros, scripts, or automated devices will be accepted.
  • No bulk entries.
  • All entries must be made directly by the individual participant.
  • Participants who do not provide correct details, or who enter on someone else’s behalf, will be disqualified at the Promoter’s discretion.
4. Prize: 3 winners will receive return flights to Japan and accommodation for two people (value of each prize: countervalue in Euros of £6,634 + VAT), including
  • Return economy flights, inclusive of compulsory taxes and surcharges, plus one checked baggage per person. A Saturday night stay is required as part of the ticket conditions. Subject to availability, departure airport will be the winners’ nearest major international airport in the UK, France, Germany, Spain, Belgium, the Netherlands, Luxembourg, Denmark, Sweden or Poland that operates flights to Tokyo. Please note, this may not be the closest airport to the winners’ location. Unfortunately, a direct flight cannot be guaranteed. Winners who do not hold a UK, French, German, Spanish, Belgian, Dutch, Luxembourg, Danish, Swedish or Polish passport may require a visa to Japan. Visa arrangements and associated costs are the responsibility of the winners and are not included in the prize.
  • Return transfers from the hotel to the airport which will be private and not shared with other passengers.
  • 5 nights’ accommodation in a centrally located 4-star hotel in Ginza, sharing a double room with en-suite bathroom on a room-only basis. If a twin room is preferred, the Promoter will make reasonable efforts to accommodate this, but availability is not guaranteed.
  • Travel insurance is included, subject to standard terms and conditions. Pre-existing medical conditions may not be covered. No age restrictions apply. Should the Promoter’s organiser (NDL Group) be unable to arrange travel insurance, a cash alternative of £100.00 will be provided to the winner via bank transfer.
  • All prizes must be claimed and booked by the winners within 12 months of the date of initial correspondence from the Promoter. Prize redemption timing and booking dates are subject to international border crossing rules and must align with UNIQLO’s scheduling.
  • Once the booking is confirmed, the winners and their guests will be subject to the travel conditions of the airline. The Promoter is not responsible for any unforeseen cancellations of flights or other travel arrangements.


Prize Terms & Conditions

6. Winner Selection:
Winners will be selected randomly between June 2nd and June 15th 2025 by a computer process that produces a verifiably random result from all valid entries received during the promotional period.

7. The winning Participants will be contacted by email by 15th June. If a winning participant does not contact the Promoter within 28 days of being notified, their right to the prize will be forfeited and an alternative winner will be selected.


Our Right to Use Information About You

8.  Any personal information provided by participants will be collected, stored and processed by the Promoter strictly under the applicable data protection regulations. Your personal details will only be used for the purposes of administering this Promotion and for no other purposes unless otherwise provided by law or unless you have opted in to receiving future marketing mailings from the Promoter. If you opt in and start receiving marketing emails from the Promoter, but would then like to stop receiving them, you may do so via the unsubscribe link provided in the email.

9. The Promoter will not share Participants’ details with any third party, except for its agencies and third party suppliers contracted to administer the Promotion.

10. The Promoter’s Privacy Policy, which applies to any processing of data performed in connection with this Promotion, can be found at https://faq-dk.uniqlo.com/pkb_Home_UQ_DK?id=kA0Vh0000001Mmq&l=en_US&c=category_uq_eu_dk_se%3ARenew_UQDK_C7_2&fs=Search&pn=1.


General


11. The Promoter and its agents reserve the right not to consider, and to exclude, any entry they deem, at their sole discretion, to be inappropriate and/or not in compliance with these Terms and Conditions.

12. The Promoter accepts no responsibility for entries or claims which due to technical or other reasons are not entered correctly or are lost. Incomplete entries will be disqualified.

13. Prizes are non-transferable and cannot be resold or exchanged for cash.

14. There are no cash or alternatives prizes, in whole or in part, except in circumstances beyond the Promoter’s control. The Promoter reserves the right to substitute a prize of equal or greater value. Unless otherwise agreed in writing by the Promoter the prize will only be awarded directly to the winner.

15. The winner consents to the Promoter publishing his/her name and country within three (3) months of the promotion’s closing date.

16. The winner’s information will be used and shared for the purpose of providing the prizes only.

17. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this Promotion or the awarding of prizes, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the Promotion or these terms and conditions, at any stage, but will always endeavour to minimize any disruption to the participants. For the avoidance of doubt, the Promoter will not be responsible for any unforeseen cancellations of flights or other travel arrangements.

18. Participants in the Promotion agree to be bound by these terms and conditions. The Promoter reserves the right at its sole but reasonable discretion to disqualify any participant found to be abusing or tampering with the operation of the Promotion, or to be acting in any manner deemed to be in violation of the terms and conditions.

19. The Promoter reserves the right to verify all entries including but not limited to asking for address and identity details (which must be provided within 2 days) and to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the Promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any entry instructions or otherwise where a Participant has gained unfair advantage (e.g. using fraudulent means) in participating in the Promotion .

20. All trademarks, logos and names of the products and retailers mentioned are the property of their respective owners.

21.To the fullest extent permitted by law and excluding death or personal injury caused as a result of the Promoter’s negligence, neither the Promoter nor its agencies or third party suppliers accept any liability for claims, losses, demands, damages, corrupted or misdirected entries, any late or misdirected delivery of communications (by email or otherwise), faulty or failed electronic data transmissions or injuries that arise out of and/or in any way related to the prize, the receipt, use and/or enjoyment of the prize and/or the Promotion.

22. Any question concerning the legal interpretation of these terms and conditions will be based on the law of the country in which the participant resides, and the courts located in the participant’s country of residence will have exclusive jurisdiction over any disputes.
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