Q. Holiday Season Delivery & Returns Guide 🎁

Table of Contents:
*Delivery in time for Christmas
*Extended Returns Policy
*How to Return
*Frequently Asked Questions
Use our handy delivery guide to ensure you get your order in time for Christmas!
| Order by | Using delivery method | ||
|---|---|---|---|
| 23:59 Monday 15th December | Standard Delivery | ||
| 23:59 Thursday 18th December | Express Delivery | ||
| 23:59 Monday 15th December | Pick up in local parcel shop | ||
| 23:59 Thursday 18th December | Click & Collect |
Physical Gift Cards
| Order by | Using delivery method | ||
|---|---|---|---|
| 23:59 Monday 8th December | Royal Mail, Untracked |
Items purchased between 10th November 2025 and 24th December 2025 can be returned until 31st January 2026.
UNIQLO would be happy to offer an exchange or refund (by the original method of payment). Please note that online purchases can only be exchanged in-store; if you require a refund, you will need to return this to the warehouse. Please ensure item(s) are returned in a resalable condition (with original packaging, tags and/or labels). As advised in our returns policy, the following item(s) cannot be returned: 1) Innerwear/underwear/swimwear due to hygiene reasons 2) Personalised item(s) (e.g. altered). To see our returns policy, please click here.
I haven't received my return label
Q. Do you offer gift cards?
A. Yes, we offer digital and physical gift cards. Click here for further information.
Q. Do you offer a gift wrapping service?
A. We do not offer a gift wrapping service however gift bags are available to buy online.
Q. Do you offer gift receipts?
A. We do not offer gift receipts and so all pricing tags will be visible on each item delivered. However for in-store purchases, we do offer gift receipts.
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