2. Uniqlo Customer Service
  3. Delivery
  4. Shipping

Q. What happens once my Click & Collect order has been placed?

Once your order has been placed, you will receive an email from us acknowledging your order, which will contain your order number for reference. This information will also be available on your UNIQLO account.

Once you order has been dispatched, you will receive a shipment confirmation email. When your order arrives in-store, you will receive a confirmation email confirming that your order is ready to collect. Please ensure to take your shipment confirmation email along with a valid form of identification e.g. passport or drivers licence. Collection without this cannot be made.
Was this information helpful?
If our FAQ's did not answer your question or you have any feedback.
Please contact our friendly customer care team via chat or phone.
Please let us know why this article is not helpful.
Please let us know which part of article is hard to understandPlease let us know what information you are looking forPlease let us know which part was different from the description in the article?Please let us know how we can improve our policy/service to meet your needsPlease let us know the reason answer being not helpful and how we can improve it

Note :

Please do not fill in any personal information.

We are not able to respond directly to your feedback.