Do you offer tax-free shopping?
Planning to shop Tax Free at UNIQLO? This guide explains who is eligible for Tax Free Shopping, how to obtain your Tax Free documentation in-store, and where to get support if you have questions about your refund.
Tax Free Shopping is available for store purchases only.
At the moment, we are unable to offer Tax Free Shopping for online orders. Please enquire in-store at the time of purchase to receive the Tax Free documentation required for your selected provider. Customers will either receive a Global Blue Tax Free Form or information to complete their claim with PIE VAT, depending on the store where the purchase was made.
A minimum purchase value of 300.01 DKK applies.
To receive your tax refund, your purchase must be validated by Customs before you leave the European Union (EU). Missing Customs validation may result in your refund not being processed.
UNIQLO partners with different Tax Free Shopping providers depending on the store where your purchase was made.
-
Global Blue Tax Free Claims
If you received a Global Blue Tax Free Form at the time of purchase, please follow the instructions provided on your Tax Free Form and visit the Global Blue website for information about the refund process and refund tracking.
-
PIE VAT Tax Free Claims
If your purchase was processed through PIE VAT, the store will provide you with a 6-character claim code and a printed receipt.
To complete your claim:
- Download the PIE VAT app or visit the PIE VAT website.
- Enter your 6-character claim code.
- Upload your receipt, passport, and travel information.
- Before leaving the EU, obtain Customs validation at your final point of departure from the EU.
- Submit the required information through the PIE VAT app or website for review.
Once your claim has been approved, PIE VAT will process your refund. Please ensure you keep your printed receipt, as Customs validation is required to complete the process.
-
Global Blue Refunds
Tax refunds processed by Global Blue are managed directly by Global Blue.
Before contacting support, we recommend checking the status of your refund using Global Blue's refund tracking service.
If you need further assistance, please contact Global Blue directly through their support channels.
To help Global Blue locate your claim more quickly, please have your Tax Free Form DOC ID number ready when checking your refund status or contacting support.
-
PIE VAT Refunds
Tax refunds processed by PIE VAT are managed directly by PIE VAT. If you have questions about your claim status or refund, please contact PIE VAT through the PIE VAT app or by emailing support@piesystems.io.
For refund-related enquiries, please contact the provider managing your claim:
-
Global Blue Claims
Please use the Global Blue refund tracker or contact Global Blue directly.
-
PIE VAT Claims
Please contact PIE VAT through the PIE VAT app or by emailing support@piesystems.io.
Please note that UNIQLO stores and Customer Service cannot investigate, process, or update refund claims managed by either Global Blue or PIE VAT
CHAT SUPPORT