UQ DK | UQ DK Customer Service

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Q&A about STORE SERVICES

Q&A about STORE SERVICES

How much is your alterations service?

Do you offer blind stitch alterations?

Do your stores offer step-free access?

What should I do if I lost a personal item in store?

Are your fitting rooms open?

Can I have jeans/trousers purchased online altered in store?

Do you offer alterations?

Can I request to have an item held at the store for me?

Do you charge for bags?

Do you have the same promotions in store and online?

Are your stores dog-friendly?

Do you allow food and drinks in-store?

Do you offer tax-free shopping?

Do you sell gift vouchers?

Do you offer gift receipts?

Which forms of payment do you accept?

Do you only do alterations on jeans?

I bought a pair of jeans from you online and would like them altered. Can I take them to a store for an alteration?

Do I need to have my jeans pinned?

What do I need to be eligible for an alteration?

Do you offer alterations on non UNIQLO jeans and / or trousers?

I’ve had a pair of UNIQLO jeans / trousers for quite a while now and have decided that I would like to have them altered. Is this possible?

How long will I have to wait for an alteration?

I’ve received an alteration on my jeans / trousers and have changed my mind. Can I return it to a store?

Can I have trousers ordered via Click & Collect altered without coming in to store?

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