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Q&A about
STORE SERVICES
Q&A about STORE SERVICES
How much is your alterations service?
Do you offer blind stitch alterations?
Do your stores offer step-free access?
What should I do if I lost a personal item in store?
Are your fitting rooms open?
Can I have jeans/trousers purchased online altered in store?
Do you offer alterations?
Can I request to have an item held at the store for me?
Do you charge for bags?
Do you have the same promotions in store and online?
Are your stores dog-friendly?
Do you allow food and drinks in-store?
Do you offer tax-free shopping?
Do you sell gift vouchers?
Do you offer gift receipts?
Which forms of payment do you accept?
Do you only do alterations on jeans?
I bought a pair of jeans from you online and would like them altered. Can I take them to a store for an alteration?
Do I need to have my jeans pinned?
What do I need to be eligible for an alteration?
Do you offer alterations on non UNIQLO jeans and / or trousers?
I’ve had a pair of UNIQLO jeans / trousers for quite a while now and have decided that I would like to have them altered. Is this possible?
How long will I have to wait for an alteration?
I’ve received an alteration on my jeans / trousers and have changed my mind. Can I return it to a store?
Can I have trousers ordered via Click & Collect altered without coming in to store?
Search by category
ONLINE
See All
ORDERING
MY ORDER
DELIVERY
RETURNS
STORE
See All
STORE INFORMATION
MY STORE PURCHASE
RETURNS & EXCHANGES
STORE SERVICES
PRODUCTS & AVAILABILITY
See All
ITEM INFORMATION
PRODUCT AVAILABILITY
PROMOTIONS
See All
PROMOTION CODES
LEGAL
See All
GDPR
PRIVACY POLICY
TERMS AND CONDITIONS
MY UNIQLO
See All
My UNIQLO APP
MY UNIQLO ACCOUNT
OTHER
See All