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Q&A about DELIVERY

Q&A about DELIVERY

What methods of delivery do you offer and how much do they cost?

Do you ship to PO box addres or freight forwarding addresses?

Is my package insured and do I need to sign for my order?

What carrier service will my parcel be delivered by?

I don’t understand my tracking, can you help?

My chosen delivery address has business hours, can I request a delivery time-slot?

I have entered an incorrect address, what should I do?

What should I do if my order hasn’t been delivered yet?

What happens if I am unable to collect my order?

What is Click & Collect?

Do you deliver to my address?

What happens if I am out when you try to deliver?

How can I track my order?

Can UNIQLO deliver to multiple addresses?

I will not be in for delivery, can I request that my parcel is left in a safe location or with a neighbour?

What time will my parcel arrive?

Customs and Duty Charges

How much does the Click & Collect service cost?

How do I place a Click & Collect order?

What happens once my order has been placed?

Order placed during weekend and bank holiday

Will I be notified when my order arrives in store?

When will my order be ready for collection?

How do I collect my order?

How long do I have to collect my order?

What are the store opening times?

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