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Q&A about
DELIVERY
Q&A about DELIVERY
What methods of delivery do you offer and how much do they cost?
Do you ship to PO box addres or freight forwarding addresses?
Is my package insured and do I need to sign for my order?
What carrier service will my parcel be delivered by?
I don’t understand my tracking, can you help?
My chosen delivery address has business hours, can I request a delivery time-slot?
I have entered an incorrect address, what should I do?
What should I do if my order hasn’t been delivered yet?
What happens if I am unable to collect my order?
What is Click & Collect?
Do you deliver to my address?
What happens if I am out when you try to deliver?
How can I track my order?
Can UNIQLO deliver to multiple addresses?
I will not be in for delivery, can I request that my parcel is left in a safe location or with a neighbour?
What time will my parcel arrive?
Customs and Duty Charges
How much does the Click & Collect service cost?
How do I place a Click & Collect order?
What happens once my order has been placed?
Order placed during weekend and bank holiday
Will I be notified when my order arrives in store?
When will my order be ready for collection?
How do I collect my order?
How long do I have to collect my order?
What are the store opening times?
Search by category
ONLINE
See All
ORDERING
MY ORDER
DELIVERY
RETURNS
STORE
See All
STORE INFORMATION
MY STORE PURCHASE
RETURNS & EXCHANGES
STORE SERVICES
PRODUCTS & AVAILABILITY
See All
ITEM INFORMATION
PRODUCT AVAILABILITY
PROMOTIONS
See All
PROMOTION CODES
LEGAL
See All
GDPR
PRIVACY POLICY
TERMS AND CONDITIONS
MY UNIQLO
See All
My UNIQLO APP
MY UNIQLO ACCOUNT
OTHER
See All